The path of operational excellence and sustainable performance.
Since its creation in 2015, HORMÉ supports its customers on their projects around the animation processes of their Direct Selling network and the global organization of the company: to transform them, to improve them, and to perpetuate the operational performance without neglecting the Human.
HORMÉ has developed a recognized know-how in operational management, a major concern for today’s executives. Our approach is designed to help you gain business performance and operational efficiency by implementing an effective value chain:
- Align business processes of recruitment, training and business strategy and the overall project of the company
- Work on processes, new technologies, culture and change management in your Direct Selling company.
- Create a continuous improvement cycle with your internal teams and your network
HORMÉ covers every aspect of process and organization management, as well as change management:
- Performance and Operational Excellence Program Leadership
- Process optimization projects and definition of target functionalities
- Processes Digitization
- Management of business structure organization change (animation of a network or direct selling teams)
To carry out the organization and process missions, HORMÉ Consultants rely on:
- An expertise on Lean Management Best Practices
- Skills around the digital and IT solutions, to support processes digitization projects (e-business, Document Management System DMS, workflow)
- A methodology based on the definition of change management strategy : this diagnostic phase is essential to frame the work of change support.
- Operational implementation of the change management strategy, by activating “the right levers for the right people” (training and skills development, communication, support of the field, etc.);
- A methodology on monitoring and piloting the change support plan.
Thanks to its membership in the Méridian MMI network, HORMÉ has also built a framework of Operational Excellence in Direct Selling and conducts for its client international studies of maturity and benchmarking of companies in the sector.